SERVICE STAFF
The appeal of working as a service staff
THE VOICES
staff voice
In one word, it's fun!
I applied because I wanted to work using English, which I couldn't speak more and more, and because the atmosphere was nice. It's the first time I've had a place where I can enjoy working and feel comfortable.
・Moe Kawano
・From February 2022
・Working hours: 4 to 5 days a week
7:00-17:00 or 7:00-11:00
I thought that I could grow as a person through the customer service here.
I entered university at the same time I started working here, so I'm doing my best to balance my studies and work! There are a lot of staff who are college students or are chasing their dreams, so they are very understanding and easy to work with! I love the space created by the energy of Belcomo's customers and staff, and it's a wonderful place I'd like to visit even in my private time! Also, there are many customers who use it on their anniversary, so I can feel happy myself. Not only the customers but also the staff have a wide variety of backgrounds, and I thought that through communication, I could receive a lot of good stimulation.
・Miyu Kashio
・From 2023
・University freshman
・Working hours: 2 to 3 days a week
11:00〜16:00 or 17:00〜22:00
Check the schedule of university classes and circles and be flexible.
your future possibilities
The company that has excited me so far
First time in my life.
The vision of the company is to raise the value of cities in wonderful places in Japan and the world, create the most comfortable spaces that everyone involved can be proud of, and continue to evolve. I want to do this! I think. I believe that if you keep chasing the company's mission and vision, you can definitely become the adult you want to live and the life you want to live. Regardless of their age, background, what they are doing, or what they want to do, as one team, they face each customer 100% and aim for one goal: "I want those who come to come home happy." is also attractive.
・Borland Noah Jean
・Part-time job from December 2017 → full-time employee from September 2022
・Working hours: 14:00-23:00
FEATURES
attractiveness of work
01
A stage performance that makes the most of your language skills
We welcome guests from all over the world for various purposes. The staff working here are also from Japan, America, South Korea, Vietnam, etc., and the environment is rich in international colors.
02
To hospitality professionals
We operate a number of buildings with history and prestige, such as the Oriental Hotel Kobe, which has long entertained dignitaries, the 400-year-old restaurant Kawabun in Nagoya, and the Akasaka Prince Classic House, a state guest house that has been loved for over 50 years. The best stage is prepared for those who want to be the ultimate in hospitality.
03
Working at the world's finest restaurants
Plan・Do・See, which has opened more than 30 stores so far, has also won a Michelin star, and based on its quality and know-how, we have created the best restaurant and cuisine with new Michelin-starred chefs. Masu.
04
Challenge to product development
Menu development and service improvement are led by each staff member who is closest to the customer, regardless of position or age.
WORKS
restaurant staff job
Waiter
Serving customers who have taken their seats, taking orders, proposing menus, and serving drinks and meals.
Sommelier
We will provide wine guidance. If you have a sommelier qualification or aspire to be a sommelier, please apply.
reception
Coordinating which seats to guide customers to while looking at the reservation status and visit status. We will also escort customers to their seats.
bartending
If you are interested in bartending, you will also be given the role of making drinks at the bar counter.
menu development
We think about what our customers want and work with our kitchen staff to evolve our daily menu.
promotion
Regarding attracting customers on the web on SNS and eating and drinking sites, we will decide the person in charge within the staff and operate it.
PROGRAM
System/Mechanism/Environment
The Plan・Do・See Group continues to increase the value of towns and provide the most comfortable spaces.
The most important thing for the success of such work is the members who work there.
An environment such as places and systems where you can spend your days with higher motivation and a sense of job satisfaction,
And there is culture in Plan・Do・See.
performance-based
fair evaluation system
At the Plan・Do・See Group, we fairly evaluate members who have achieved results and contributed to the team, regardless of age or experience, and reflect this in their salaries. In order to ensure equal evaluation, we have set only the minimum number of vertical positions.
Salary linked to ability
Ability evaluation on the two axes of DOING (part of skills) BEING (way of being/how to face work)
Semi-annual goal-setting interviews with direct superiors
・Evaluation of the achievement rate for the achievement of the set goal
・Other quantitative evaluations for individuals
Work more freely
In-house side job system
In addition to the work that you mainly do,
This is a system in which another business is outsourced as a side job.
It's optional, so it's different for members who want to do it.
You will be paid a fee and work as a side business.
Example) store development, design, personnel, etc.
This is an opportunity to develop your career and broaden your horizons.
example
- Ski resort developer
✕ Restaurant staff - In charge of new hotel development
✕ Restaurant staff - Long-established restaurant redevelopment manager
✕ Restaurant staff - Responsible for Southeast Asia Human Resource Education Business
✕ Restaurant staff - In charge of new graduate recruitment and training
✕ Restaurant staff - In-house information magazine editorial department
✕ Restaurant staff - Karuizawa Whiskey Revival Project
✕ Restaurant staff - uniform design project
✕ Restaurant staff
PLACES
Affiliated store list
create a flow of people
increase the value of the city
At the Plan・Do・See Group stores, each space you choose has its own history and story that can only be told in that place.
By inheriting that story and creating shops that symbolize the town, we will create a flow of people and a lively town.